Privacy Policy
About Us
Neurodiversity Achievement provide diagnostic assessment services for dyslexia and other associated specific learning difficulties (SpLD).
Information about our services: neurodiversityachievement.co.uk.
Contact email: info@neurodiversityachievement.co.uk
The Type of Personal Information We Collect
We currently collect and process the following information:
Personal identifiers, contacts, and characteristics (for example, name and contact details).
Information required for dyslexia diagnostic assessment reports e.g., past diagnosis, test scores, medical conditions or medication that may affect testing etc.
How We Get the Personal Information and Why
Most of the personal information we process is provided to us directly by you for a diagnostic assessment.
We may if applicable receive personal information from an education establishment e.g., the school SENCo, but only with your prior knowledge, signed consent and according to all appropriate regulations.
We use the information provided to collate the evidence necessary to substantiate diagnostic judgements and produce dyslexia assessment reports.
We may share this information with the relevant education establishment e.g., the school SENCo, but only with your prior knowledge, signed consent and according to all appropriate regulations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting support@neurodiversityachievement.co.uk
(b) We have a contractual obligation.
(c) We have a vital interest.
How We Store Your Personal Information
Your information is securely stored for as long as is necessary for the relevant activity, or for as long as is set out in any relevant contract you hold with us.
We will then dispose of your information by securely deleting it from all systems.
Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at support@neurodiversityachievement.co.uk if you wish to make a request.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at support@neurodiversityachievement.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk